Privacy Policy

Privacy policy date

Privacy Policy effective starting April 2022

What this policy covers

Your privacy is important to Insight Terra, and so is being transparent about how we collect, use, and share information about you. This policy statement is intended to help you understand:

• What information our website collects about you
• How our website collects the information
• How we use the information collected by our website
• How you can manage what information is collected by our website
• Other important privacy information
  

If you do not agree with this policy, please do not access or use our website or interact with any other aspect of our website.

What information our website collects about you

We collect information you provide when submitting any of the forms on our website. We use Google Analytics, further described below, to collect information about your interaction with our website’s pages.

How our website collects the information

Website cookies

Cookies help us to improve the way our website works, for example, by ensuring that users are finding what they're looking for easily. By using our website, you agree that we may store and access cookies on your computer or mobile device (referred to in this policy as a “device”).  

We may obtain information about your general internet usage by using a cookie file. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and to deliver a better and more personalised service.

A cookie is a small file of letters and numbers which is sent to your device by the web server so that the website can remember some information about your browsing activity on the website. The cookie will collect information relating to your use of our site, information about your device such as the device’s IP address and browser type, geographic data and, if you arrived at our site via a link from a third party site, the URL of the linking page. We cannot control nor do we have access to any cookies placed on your computer by these third party sites.

The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them below. All of the cookies listed below work on an anonymous basis and carry no information about an individual’s

Cookie Types  

Analytics Cookies  

Used to track visits to our own websites to aggregate a range of metrics and measurements.

Location cookies  

Used for mapping or placing an individual within a geographic environment to provide location-based information or services.  

Re-targeting cookies  

Used to serve up targeted advertisements on subsequent website visits to third party websites.  

Behavioural/targeting cookies  

Used when a user’s visits to a website are tracked across a variety of websites to accumulate an understanding of their preferences and infer traits.  

Post-impression cookies  

Used where an Inmarsat advertisement is viewed on a third-party website and then the same visitor later visits our website.  

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site and/or the functionality of some parts of our website may be affected. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Except for essential cookies, all cookies will expire after 30 days.

IP anonymization in Google Analytics

By default, Google Analytics (referred to in this policy also as “Analytics”) uses the entire IP address of website users to provide general geographic reporting. When IP anonymizing is enabled, Analytics removes the last octet of the user’s IP address prior to its use and storage. Insight Terra enables this setting in its Analytics account so your full IP address is not recorded. The Analytics information is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address) and it is only used for statistical purposes.

More info on IP anonymization in Google Analytics:

IP Anonymization (or IP masking) in Universal Analytics (Opens in new window)

Insight Terra ‘Request a Demo’ form

The ‘Request a demo’ form is used to send Insight Terra the details you provide about yourself and your company when you complete the form.  The request is processed and stored through Insight Terra’s email server.  By clicking SUBMIT FORM on our ‘Request a demo’ form, you consent to us contacting you in response to the demonstration you have requested from us, and you are agreeing to our Privacy Policy.  We do not provide your completed form information to any third parties.

How we use the information collected by our website

Analytic performance cookies

Analytic performance cookies are used to monitor the performance of our website, for example, to determine the number of page views and the number of unique users our website has. Web analytics services are designed and operated by third parties; Insight Terra uses Google Analytics. As a user navigates between web pages, Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages and interactions with the website. The information provided by these cookies allow us to analyze patterns of user behaviour on our site and we may use that information to enhance user experience or identify areas of the website which may require maintenance. We can also analyze which pages are viewed on our site and how long for, and which links are followed.

Forms

We only use your directly submitted information to contact you about your request on our website.  We do not provide your completed form information to any third parties.

How you can manage what information is collected by our website

Manage cookies

Most of the currently available browsers give you the option of managing cookies by, for example, disabling them entirely, accepting them individually, and deleting saved cookies from your hard drive. To learn more about cookies, visit www.allaboutcookies.org or go to the help menu within your internet browser. If you experience any problems having deleted cookies, you should contact the supplier of your web browser.

Manage or opt-out of Google Analytics

If you would like to opt-out of Google Analytics, please do so by clicking on the links below. Please note that RST assumes no responsibility for installing any third party software:

Google Analytics opt-out browser add-on:

Google Analytics Opt-out Browser Add-on (Opens in new wIndow)

More info on how Google Analytics uses cookies on websites:

Link to Google Analytics Cookie Usage on Websites (Opens in new window)

Manage or opt-out of forms

In most cases, we will collect personal information directly from you when you interact with us about a product or service that we offer or provide (for example, when you email us or contact us through our website). We identify the purposes for which we may collect, use and disclose your personal information at the time that we collect such information. Such purposes include providing and delivering products or services to you, responding to your inquiries, and internal business purposes such as administering or improving our website. We obtain your consent for such purposes at or before the time that we collect, use or disclose your personal information, except where permitted or required by law. We may share personal information in order to fulfill the purposes to which you have consented. We may also share your personal information with third party service providers as necessary for them to provide services on our behalf. Some service providers may be located outside of the United Kingdom where personal information may be subject to the laws of those jurisdictions.

Legal rights  

You have the right to:  

• Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.  

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.  
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.  
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.  
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Other important privacy information

Changes

We may from time to time change this Privacy Policy. The most recent date of changes is indicated on the top of this page. Your continued use of this website following any changes to this Privacy Policy constitutes your acceptance of any such changes.

The right to request your information and its deletion

Insight Terra only collects recognizable personal information (name, phone, email, company, country, etc.) from forms submitted by users on our site. Details regarding info collected by our site’s cookies can be found here: How our website collects the information

As per the above, under certain conditions you may have the right to request that we delete your personal information by contacting us at:

Insight Terra Limited
112 Jermyn Street
London
SW1Y 6LS
United Kingdom

Email: info@insightterra.com

Verification of identity for requests

Requests must include (i) a description of what you want removed and information reasonably sufficient to permit us to locate the noted information; and (ii) your first name, last name, email address, mailing address (including city, state or country, and postal/zip code) and year of birth so that we can process your request. Please note that if we are unable to verify your request, we will contact you for more information. If we are unable to confirm your correct identity, we may deny the request for deletion but will provide you with an explanation. Please provide us with written permission to allow an Authorized Agent to act on your behalf if you would like to appoint them to present a request on your behalf.

Non-discrimination

Should you decide to exercise your privacy rights, we will not discriminate against you for exercising any of these rights.

Children’s privacy

We do not knowingly collect any personal information from minors aged 18 and under. If Insight Terra learns that a minor has provided personal information, we will use reasonable efforts to promptly remove such information.

Do not track requests

Some web browsers may be able to set “do not track” for websites and other online services and attempt to block user activity from being tracked across web pages or devices. Currently there are no governing procedures for how websites should behave when such an occurrence is presented. This site does not currently react to these signals.

Contact us

If you have any questions about this Privacy Policy, please contact us.

Insight Terra Limited
112 Jermyn Street
London
SW1Y 6LS
United Kingdom

Email: info@insightterra.com‍